Some people have posted complaints to this blog about problems with zynga games and customer support. Zynga has 30 people in cs supporting 8.5 million daily users with a goal of 48 hour response time.
We have recently been fighting hackers in our yoville game and are working hard to help people who have lost items or currency.
if you’re a zynga user and don’t get a response in 48 hrs pls email us again. We will resolve all issues as soon as possible.