i’m forced to use this horrible service in colorado where we still cant get real wire based internet. the only thing worse than the actual service which crawls in both directions is their customer service. why is it that companies still ask you to input in your telephone number and then the rep asks you for it again?
this service is some forgotten step child of old decrepit companies (hughes leftover from GM).
when i have time i’m going to look up who the idiots (i mean execs) are who run this company. i’m sure they have fabulous mutil million dollar option packages to incent them for the amazing customer centric job they are doing.